PRIVACY POLICY

Effective Date: 10/07/2026

At ARC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect the information you provide when visiting our website or placing an order.

Information We Collect

When you place an order or contact us, we may collect the following information:

  • Name
  • Shipping and billing address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely through our payment providers)
  • Order history

We may also collect limited technical information such as your IP address, browser type and website usage through cookies and analytics tools.

How We Use Your Information

Your information is used to:

  • Process and fulfil your order
  • Communicate updates regarding your purchase
  • Respond to enquiries and customer support requests
  • Improve our website and customer experience
  • Comply with legal obligations

We will never sell your personal information to third parties.

Payment Security

Payments are securely processed through trusted third-party payment providers. ARC does not store your full credit or debit card details.

Cookies

Our website uses cookies to improve functionality, analyse website traffic and enhance your browsing experience. You may disable cookies through your browser settings, although some features of the website may not function correctly.

Third-Party Services

We may use trusted third-party services for payment processing, shipping, website analytics and email communications. These providers only receive the information necessary to perform their services.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure or misuse. While no method of online transmission is completely secure, we are committed to maintaining appropriate safeguards.

Your Rights

You may request access to, correction of or deletion of your personal information by contacting us. Where required by law, we will respond to your request within a reasonable timeframe.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes to our business or legal obligations. The latest version will always be available on this page.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact us at:

Email: contact.arcwatches@gmail.com